Contact Us
Get in touch with our team for support, questions, or partnership opportunities
Send us a Message
Get in Touch
Office Address
ZamPlates Headquarters
Plot 123, Independence Avenue
Lusaka, Zambia
P.O. Box 12345
Phone Numbers
Main Office: +260 211 XXX XXX
Customer Support: +260 XXX XXX XXX
Emergency: +260 XXX XXX XXX
Email Addresses
General: info@zamplates.zm
Support: support@zamplates.zm
Partnerships: partners@zamplates.zm
Technical: tech@zamplates.zm
Business Hours
Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Online services available 24/7
Frequently Asked Questions
How long does it take to get my plates?
Typically 3-5 business days after payment confirmation. You'll receive real-time updates on your order status through your dashboard.
What payment methods do you accept?
We accept Mobile Money (MTN, Airtel, Zamtel) and major credit/debit cards (Visa, Mastercard). All payments are processed securely.
How do I verify a license plate?
Simply scan the QR code on any ZamPlates license plate using your smartphone camera or our verification tool to instantly check authenticity.
Can my company join ZamPlates?
Licensed plate printing companies can apply to join our platform. Contact us for partnership opportunities and registration requirements.
Is my personal information secure?
Yes, we use bank-level encryption and follow strict data protection protocols. Your information is never shared without your consent.
What if I need to cancel my order?
Orders can be cancelled before printing begins. Contact our support team immediately if you need to make changes or cancel your order.
Emergency Support
For urgent technical issues or security concerns, contact our emergency support line:
Available for critical system issues, security incidents, and urgent verification needs